Service Incident for GBG Go - Data Verification - Australia: Single match gov ID source, Data Verification (Dual Match) - Australia: Dual match all sources (including govID)

Incident Report for GBG

Resolved

Start Date and Time
30 March 2026 — 2:53PM AEDT

End Date and Time
30 March 2026 — 4:18PM AEDT

Posted Mar 30, 2026 - 06:43 BST

Investigating

We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

Posted Mar 30, 2026 - 05:40 BST

This incident affected: GBG Go (Data Verification - Australia: Single match gov ID source, Data Verification (Dual Match) - Australia:Dual match all sources (including govID)).