We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal. A post mortem containing further detail around the problem cause and resolution will be shared with you shortly.
The incident duration was between 14:30 BST 19/08 – 10:26 BST 20/08
To customers that have been affected by this issue, we would again like to apologise.
Posted Aug 20, 2025 - 10:34 BST
Investigating
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.