Scheduled Maintenance Notification – Loqate Australia and New Zealand Production Database Upgrade

Scheduled Maintenance Report for GBG

Completed

The scheduled maintenance has been completed.
Posted Feb 12, 2023 - 14:30 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 12, 2023 - 14:01 GMT

Update

We will be undergoing scheduled maintenance during this time.
Posted Feb 03, 2023 - 04:48 GMT

Scheduled

Loqate Australia and New Zealand will be upgrading its database server to take advantage of new features as well as improved security.

The update is scheduled to take place at 1 AM AEDT on Monday 13 February, 2023. During this time, the update may cause up to 30 minutes of database downtime.

There are no changes to the Loqate (Harmony RightAddress) functionality included in this upgrade exercise.

Should you have any questions please contact our support team using the details below.

GBG Customer Support email: customer.support@gbgplc.com
Australia : 1800 312 860
Rest of the world: +61 1800 312 860
Posted Jan 18, 2023 - 01:08 GMT
This scheduled maintenance affected: Loqate for Australia and New Zealand (Harmony RightAddress) (Customer Portal, Address (ANZ), Address (International), Email Validation, Phone Validation (ANZ), Company Lookup (AU), Legacy RightAddress (ANZ), Legacy Datasan (AU)).