Retrospective Service Disruption - ID3Global Germany (0228)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the ID3 Germany (0228) item check/ country.

The incident duration was between 01:00 – 03:35 BST 24/07/2022

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Jul 24, 2022 - 09:28 BST
This incident affected: GBG ID3global (Germany Schufa (0228)).