Notification of Planned Supplier Maintenance - greenID - Citizenship Certificate, Immigration Card, Certificate of Registration by Descent, Visa

Scheduled Maintenance Report for GBG

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 13, 2026 - 05:01 GMT

Scheduled

This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Citizenship Certificate * Immigration Card * Certificate of Registration by Descent * Visa

Start Date and Time
13 February 2026 — 4:00PM AEDT

End Date and Time
14 February 2026 — 4:00PM AEDT

This is a potential 24-hour outage window. Users may experience intermittent error responses during that window.

Posted Feb 13, 2026 - 01:25 GMT

This scheduled maintenance affects: GreenID (DVS - Visa Verification, DVS - Citizenship Certificate / Registration by Descent, DVS - ImmiCard).