Service Disruption - ID3global / Item checks 0414-0524
Resolved
We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
The incident duration was between 14:13 BST – 15:39 BST 18/09/24
Posted Sep 18, 2024 - 16:16 BST
Identified
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Sep 18, 2024 - 15:38 BST
This incident affected: GBG ID3global (Austria ID 1 (0416), Austria ID 2 (0417), Austria ID Primary 1 (0414), Belgium ID Primary 1 (0418), Belgium ID Primary 2 (0419), Belgium ID 1 (0420), Belgium ID 2 (0421), Brazil ID Primary 1 (0422), Brazil ID Primary 2 (0423), Brazil ID 1 (0424), Brazil ID 2 (0425), Chile ID Primary 1 (0426), Colombia ID Primary 1 (0430), Colombia ID 1 (0431), Czechia ID Primary 1 (0433), Finland ID Primary 1 (0435), Finland ID Primary 2 (0436), France ID Primary 1 (0439), France ID Primary 2 (0440), France ID 1 (0441), France ID 2 (0442), Ghana ID Primary 1 (0443), Indonesia ID Primary 1 (0445), Indonesia ID Primary 2 (0446), Ireland ID Primary 1 (0449), Ireland ID 1 (0450), Italy ID Primary 1 (0452), Italy ID Primary 2 (0453), Italy ID 1 (0454), Italy ID 2 (0455), Japan ID Primary 1 (0456), Kenya ID Primary 1 (0458), Mexico ID Primary 1 (0462), Mexico ID Primary 2 (0463), Mexico ID 1 (0464), Mexico ID 2 (0465), Nigeria ID Primary 1 (0466), Nigeria ID Primary 2 (0467), Philippines ID Primary 1 (0470), Philippines ID Primary 2 (0471), Poland ID Primary 1 (0474), Poland ID 1 (0475), Poland ID 2 (0476), Portugal ID Primary 1 (0477), Portugal ID Primary 2 (0478), Portugal ID 1 (0479), Portugal ID 2 (0480), Slovakia ID Primary 1 (0485), Spain ID Primary 1 (0487), Spain ID Primary 2 (0488), Spain ID 1 (0489), Spain ID 2 (0490), Switzerland ID Primary 1 (0491), Switzerland ID 1 (0493), Switzerland ID 2 (0494), Türkiye ID Primary 1 (0495), Vietnam ID Primary 1 (0499), Vietnam ID 1 (0501), Vietnam ID 2 (0502), Australia ID1 (0521), Australia ID2 (0522), South Africa ID1 (0523), South Africa ID2 (0524)).