Service Incident for ID3global - GBG Trust Core (0411)

Incident Report for GBG

Resolved

We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.

The incident duration was between 22:39 GMT 19/03/2025 – 09:15 GMT 20/03/2025
Posted Mar 20, 2025 - 09:17 GMT

Update

We are continuing to investigate this issue.
Next update by 09:00 GMT
Posted Mar 20, 2025 - 01:44 GMT

Update

We have taken the decision to temporarily disable this Item Check until further notice. Unfortunately, we do not have an ETA for resolution yet; therefore we have taken this decision to disable it. We will keep you updated on when we expect the service to be operational again. Sorry for any inconvenience caused.
Posted Mar 20, 2025 - 00:44 GMT

Update

We are continuing to investigate this issue, and we apologise for any inconvenience this issue may be causing.
Posted Mar 20, 2025 - 00:30 GMT

Investigating

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Mar 19, 2025 - 23:31 GMT
This incident affected: GBG ID3global (Trust Core (0411)).