Retrospective Service Disruption - ID3Global / URU
Incident Report for GBG
Please be advised that we experienced a service disruption that may have prevented you from accessing or processing transactions.

The incident duration was between 12:55 GMT – 13:00 GMT 09/02/2024

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Feb 09, 2024 - 13:29 GMT
This incident affected: GBG ID3global (ID3global Portal, URU Portal, ID3global Service, URU Service).