Service Disruption - greenID GBG Trust Alert

Incident Report for GBG

Resolved

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 04/04/2026 16:10 BST

Incident Resolution Time: 05/04/2026 11:25 BST
Posted Apr 05, 2026 - 11:47 BST

Investigating

Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the GBG Alerts.
Posted Apr 05, 2026 - 11:25 BST
This incident affected: GreenID (GBG Trust Alert).