Supplier Service Incident for - GreenID - ConnectID - ANZ Plus

Incident Report for GBG

Resolved

We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal.

ANZ Plus has resolved the issue relating to its ConnectID services:

Incident Start Date/Time: 25 November 2025 - 11:07 AEDT

Incident End Date/Time: 25 November 2025 - 14:05 AEDT
Posted Nov 25, 2025 - 04:52 GMT

Update

Incident Start Date/Time: 25 November 2025 - 11:07 AEDT
Service affected: ANZ Plus
Posted Nov 25, 2025 - 01:58 GMT

Investigating

Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Posted Nov 25, 2025 - 01:56 GMT
This incident affected: GreenID (ConnectID).