Retrospective Service Disruption - ID3Global Denmark Personal ID (CPR) 0244 check

Incident Report for GBG

Resolved

Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the Denmark Personal ID (CPR) item check.

The incident duration was between 21:03 – 22:50 BST 09/04/2025

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact Customer Support on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Apr 10, 2025 - 08:43 BST
This incident affected: GBG ID3global (Denmark Personal ID CPR (0244)).