Retrospective | Temporary server issues - Loqate
Incident Report for GBG
Resolved
Please be advised that we experienced higher than normal response times on the Loqate platform for approximately 20 mins today.

The incident duration was between 12.00 – *12.20 BST DATE 15/5/2020

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or Capturesupport@loqate.com or call us on 0800 198 6460.
Posted May 15, 2020 - 15:16 BST
This incident affected: Loqate (Capture).