Please be advised that we experienced higher than normal response times on the Loqate platform for approximately 20 mins today.
The incident duration was between 12.00 – *12.20 BST DATE 15/5/2020
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or Capturesupport@loqate.com
or call us on 0800 198 6460.