Service Disruption - greenID - DVS Production QLD birth, marriage and change of name certificates
Incident
Report for GBG
Resolved
Service restored.
Date: Tuesday 23 February 2021 to Wednesday 24 February 2021
Time: 1:18pm Tuesday to 7:25am Wednesday AEDT
Date: Tuesday 23 February 2021 to Wednesday 24 February 2021
Time: 1:18pm Tuesday to 7:25am Wednesday AEDT
Investigating
The greenID technology team advises that our Datasource provider; DVS, has confirmed Queensland BDM documents are currently unavailable.
Customer impact: Verifications involving QLD BDM documents will return errors.
Resolution: Resolution time is currently unknown. The greenID technology team await further advice from DVS.
Next update: the next update will be provided when new information becomes available.
Customer impact: Verifications involving QLD BDM documents will return errors.
Resolution: Resolution time is currently unknown. The greenID technology team await further advice from DVS.
Next update: the next update will be provided when new information becomes available.
This incident affected: GreenID (DVS - QLD Birth, Marriage and Change of Name Certificates).