Service Disruption - IDscan Hosted Platform Prod UK / High Level Result Tailoring Service

Incident Report for GBG

Resolved

This incident has been resolved.
Posted Oct 29, 2024 - 14:32 GMT

Identified

Start Time - 24/10/24 06:00

Dear Customer,

Please be aware that the performance of this service is currently degraded. The support teams are working to fix the High Level Result Tailoring Service component.

We will keep you updated on its progress. We apologise for any inconvenience caused.
Posted Oct 29, 2024 - 11:50 GMT
This incident affected: GBG IDscan (Hosted Platform (UK PROD)).