Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the South Africa Identity (0369) item check.
The incident duration was between 14:59 BST – 17:01 BST 16/04/2021
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Apr 16, 2021 - 19:13 BST
This incident affected: GBG ID3global (South Africa Identity (0369)).