Retrospective Service Disruption - ID3global - UK Credit Header (0154/0155)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the 0154/0155 UK Credit Header.

The incident duration was between 11.40 – 11.45 BST

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Oct 15, 2020 - 12:30 BST
This incident affected: GBG ID3global (UK Credit Header (0154/0155)).