Please be advised that we experienced a service disruption that may have prevented you from accessing or processing transactions.
The incident duration was between 03:18 – 03:24 BST 17/10/2021
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Oct 17, 2021 - 11:36 BST
This incident affected: GBG ID3global (ID3global Portal, URU Portal, ID3global Service, URU Service).