Retrospective Service disruption - ID3global - UK Credit Header (0154/0155) Match level Standard/Advanced/Enhanced
Incident Report for GBG
Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the 0154/0155 UK Credit Header item check.

The incident duration was between 11:34 – 11:39 BST 04/07/2022

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the helpdesk on *0844 888 1136 or *calls cost 5p per minute plus your telephone company’s network access charge
Posted Jul 04, 2022 - 11:56 BST
This incident affected: GBG ID3global (UK Credit Header (0154/0155), UK Credit Header (0154/0155) - Match level Advanced/Enhanced).