Retrospective Service Disruption - ID3global - UK Bank Account Verification (0261)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the ID3global - UK Bank Account Verification (0261).

The incident duration was between 11.40 - 11.45 BST on 15/10/20

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Oct 15, 2020 - 12:35 BST
This incident affected: GBG ID3global (UK Bank Account Verification (0261)).