Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the 0154/0155 UK Credit Header Match level Advanced/Enhanced check.
The incident duration was between 05:30 – 05:52 GMT 15/01/2022
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Jan 15, 2022 - 08:37 GMT
This incident affected: GBG ID3global (UK Credit Header (0154/0155) - Match level Advanced/Enhanced).