Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the China National ID item check.
The incident duration was between 05:07 – 06:17 BST 24/07/2020
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Jul 24, 2020 - 08:44 BST
This incident affected: GBG ID3global (China National ID (0361)).