Retrospective Service Disruption - ID3Global Netherlands Identity (0254) item check
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the ID3 Netherlands Identity (0254) item check.

The incident duration was between 09:40 – 10:46 BST 22/09/2020

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Sep 22, 2020 - 11:08 BST
This incident affected: GBG ID3global (Netherlands Identity (0254)).