Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the UK Bank Account Verification (0261) / UK Geo Lifestyle (0322) item checks.
The incident duration was between 18:04 – 18:06 BST 17/10/2021
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Oct 17, 2021 - 18:51 BST
This incident affected: GBG ID3global (UK Bank Account Verification (0261), UK Geo Lifestyle (0322)).