Retrospective Service Disruption - ID3Global / UK Credit Bureau (Advanced) (0395)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the UK Credit Bureau (Advanced) (0395) item check.

The incident duration was between 00:40-01:58 BST 25/09/2022

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Sep 25, 2022 - 08:31 BST
This incident affected: GBG ID3global (UK Credit Bureau (Advanced) (0395)).