Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the following item checks:
UK Edited Electoral Roll (0101) UK Mortality (0110) UK National Identity Register (0245)
The incident duration was between 16:23-16:28 BST
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Oct 03, 2022 - 17:37 BST
This incident affected: GBG ID3global (UK Edited Electoral Roll (0101), UK Mortality (0110), UK National ID Register (0245)).