Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the Germany 0228 item check.
The incident duration was between 01:00 BST – 02:30 BST 22/05/2022
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge