We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
Posted Sep 12, 2019 - 04:47 BST
Update
There is currently a major issue with a Chinese Government data supplier which is still causing issues with this service. Please accept our apologies that this issue is still ongoing.
Posted Sep 11, 2019 - 17:59 BST
Update
There is currently a major issue with a Chinese Government data supplier which is still causing issues with this service. Please accept our apologies that this issue is still ongoing.
Posted Sep 11, 2019 - 15:08 BST
Update
There is currently a major issue with a Chinese Government data supplier which is still causing issues with this service. Please accept our apologies that this issue is still ongoing.
Posted Sep 11, 2019 - 12:01 BST
Update
There is currently a major issue with a Chinese Government data supplier which is still causing ongoing issues with this service. Please accept our apologies that this issue is still ongoing.
Posted Sep 11, 2019 - 09:08 BST
Update
There is currently a major issue with a Chinese Government data supplier which is causing ongoing issues with this service. Please accept our apologies that this issue is still ongoing.
Posted Sep 10, 2019 - 18:05 BST
Update
We are continuing to work on a fix for this issue with our data supplier. Please accept our apologies this issue is still ongoing.
Posted Sep 10, 2019 - 15:23 BST
Update
We are continuing to work on a fix for this issue with our data supplier. Please accept our apologies this issue is still ongoing.
Posted Sep 10, 2019 - 12:06 BST
Update
Unfortunately, the service issue is ongoing. We continue to treat this matter as our top priority and all technical teams are working to determine the cause and resolution with our data supplier. We apologize that this issue is taking longer to resolve than we would like.
Posted Sep 10, 2019 - 09:07 BST
Identified
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Sep 09, 2019 - 18:13 BST
This incident affected: GBG ID3global (China National ID (0361)).