Retrospective Service Disruption - ID3Global UK Credit Header (0154/0155) - Match level Advanced/Enhanced
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the UK Credit Header (0154/0155) - Match level Advanced/Enhanced item check.

The incident duration was between 12:32 – 13:02 BST 12/06/2021

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
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Posted Jun 12, 2021 - 15:05 BST
This incident affected: GBG ID3global (UK Credit Header (0154/0155) - Match level Advanced/Enhanced).