Notification of Planned Maintenance - ID3global SSL Certificate Renewal
Scheduled Maintenance Report for GBG
Completed
The scheduled maintenance has been completed.
Posted Sep 03, 2020 - 08:01 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 03, 2020 - 08:00 BST
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 19, 2020 - 16:06 BST
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 19, 2020 - 15:31 BST
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 19, 2020 - 15:26 BST
Scheduled
Dear Customers,

Notification of ID3global SSL Certificate Renewal

(No downtime on the ID3global platform will be caused by this maintenance)

Nature of Work Renewal of ID3global SSL certificate
Date of Change 3rd of September 2020 08:00 BST

As part of GBG’s ongoing security maintenance, we are shortly going to replace the ID3global certificate on the platform with its renewal. The current certificate is due to expire on 5th of September 2020.

Portal Users (accessing ID3global via an Internet Browser)
The change should not affect your ability to access the platform as it is a direct replacement of the existing certificate that has been replaced in this way several times before and is seamless to internet browsers.

Integrated Clients (connecting directly to ID3global from your systems)
Any changes to certificates are normally automatically picked up. However, we are aware that some client integrations require the certificates to be applied within the certificate library of their systems and have therefore attached the ID3global and Intermediary certificate to assist with this.

Should you require (additionally) obtaining the original Root or Intermediate certificates direct from the issuing authority - these can be obtained here:

GlobalSign link to the Root Certificate authority - Link

GlobalSign link to the Intermediate Certificate authority - Link

If you have any issues or questions regarding this planned work you can contact us at id3globalhelp@gbgplc.com or call us on 0844 888 1136 .

Kind Regards,
The Service Management team.
Posted Aug 19, 2020 - 15:24 BST
This scheduled maintenance affected: GBG ID3global (ID3global Portal, URU Portal, ID3global Service, URU Service).