Retrospective Service disruption - IDAAS - UK Credit Header (0154/0155)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the 0154/0155 UK Credit Header.

The incident duration was between 10:45 – 10:51 BST 20/07/2020

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Jul 20, 2020 - 11:02 BST
This incident affected: GBG Identity Solution (UK Credit Header (0154/0155)).