Retrospective Service Disruption - ID3Global /Hong Kong Population (0324)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against Hong Kong Population (0324)


The incident duration was between 03.51 BST 28/04/21 – 10.05 BST 03/05/21

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted May 03, 2021 - 13:38 BST
This incident affected: GBG ID3global (Hong Kong Population (0324)).